Strictly hoping to grab a listing and do some searching on my own, I was introduced to Tracy at the Real Estate One office in Dexter. Tracy could sense my apprehensiveness in sitting down to provide an overview, but I'm glad I did. Tracy not only took the time to print some listings for me to go look at on my own, but followed up via e-mail to ask how else she could help. I decided to engaged Tracy's help in looking for a home with my parents. After 40 years in Northern MI, my parents wanted to move closer to the Ann Arbor area. With limited knowledge of the market in the surrounding area, they were in for some sticker shock. Tracy took the time to understand their background, my role in helping them, and assisting us in navigating the landscape. Tracy was extremely flexible in meeting at certain locations to explore them further. She provided frequent updates on new finds and gave us reality checks on what was truly available in our initial radius (and at what price). She conducted multiple searches in parallel (rental options and to-buy options; houses and condos) and was able to change directions on very short notice. We were able to land a very reasonable rental option for a year. This will serve as a good transition to a purchase post rental. I would definitely leverage Tracy again and recommend her in an instant to friends and family. She is very easy to work with and can maintain her sense of humor throughout the process. In the end, we found a good option that will work for all involved.

Not only did Tracy help us find the perfect home and neighborhood when we chose to relocate to Dexter but she also has been a great resource on getting to know the area. Her customer service has extended far beyond the purchase of our home.